Privacy Policy & GDPR

1. Introduction

BG Property Management (“BGPM”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

BG Property Management is the data controller of the personal data we collect and process about you. If you have any questions about this policy or our processing of your personal data, you can contact us at lb@bgpm.dk or by phone at +45 40364108.

3. What personal data do we collect?

We may collect the following types of personal data:

• Name and contact details (e.g., email address, phone number, address)
• Information related to properties (e.g., property address, lease agreements)
• Financial information (e.g., payment history, bank account details)
• Communication history with us

4. How do we collect your personal data?

We collect personal data directly from you when you:

• Contact us or use our services
• Enter into a contract with us
• Communicate with us via email, phone, or other channels

5. How do we use your personal data?

We use your personal data for the following purposes:

• To provide and manage our property management services
• To communicate with you about our services
• To fulfill our legal and contractual obligations
• To improve our services and customer service

6. Legal basis for processing

We process your personal data on the following legal bases:

• Fulfillment of a contract with you
• Compliance with legal obligations
• Our legitimate interests (e.g., to improve our services)
• Your consent, where relevant

7. Sharing personal data

We only share your personal data with third parties when necessary to provide our services or comply with legal requirements. This includes:

• Our external service providers:
  • Microsoft OneDrive (cloud storage)
  • Dropbox (cloud storage)
  • Scannet (email hosting)
• Public authorities, when required by law

8. International transfers

Some of our external service providers may process data outside the EU/EEA. In such cases, we ensure that appropriate safeguards are in place, such as the EU's Standard Contractual Clauses or other approved mechanisms.

9. Data security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Data retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

11. Your rights

Under the GDPR, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate information
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right not to be subject to automated individual decision-making

To exercise these rights, please contact us at lb@bgpm.dk.

12. Complaints

If you are dissatisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which in Denmark is the Danish Data Protection Agency (Datatilsynet).

13. Changes to this policy

We may update this policy from time to time. Any changes will be posted on our website, and if relevant, we will notify you directly.

14. Contact us

If you have any questions or concerns regarding this policy or our processing of your personal data, please contact us at:

BG Property Management ApS
Løvetandsvej 64
2700 Brønshøj
Denmark

Email: lb@bgpm.dk
Phone: +45 40 36 41 08

CVR 31883555